Eight trends that are redefining government at ‘warp speed’
Deloitte's William Eggers shares the eight seismic trends redefining governance in 2024 and beyond.
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Digital Transformation
IRS launches digitization effort to go paperless by 2025
According to the agency, the modernization program will eliminate up to 200 million pieces of paper annually and expedite refunds by several weeks.
Why government is failing in the digital age
Jen Pahlka, former U.S. Deputy CTO and founder of Code for America
Food and Drug Administration seeks input on digital transformation plan
The agency is working to publish a new data and technology modernization strategic plan by Sept. 30.
U.S. public sentiment ranks public sector organizations low on customer experience measures
The survey findings showed sentiment among U.S. consumers below average for government services but highlights key takeaways from which agency leaders can learn.
Improving the digital experience for federal customers
VA Deputy CTO Chris Johnston and AWS’ Saqib Sheikh.
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FDIC appoints Chezian Sivagnanam to IT architecture leadership role
Sivagnanam joins from the National Science Foundation, where he was chief enterprise architect for 13 years.
Digital transformation and satellite launches at DOD; Changing composition of the federal workforce
WAEPA’s Shane Canfield; Space Development Agency’s Derek Tournear; Army CIO Raj Iyer.
DOD CIO John Sherman on protecting agency’s data and networks
DoD CIO John Sherman joins FedScoop at FedTalks 2022.
A three-stage approach to digitizing documents and workflows
A new report proposes a creative approach to modernizing document-based government services, making them accessible, inclusive, user-centric and mobile-friendly.