community of practice (COP)

Effective application rationalization eludes agencies

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Too often chief information officers lack the data they need to make informed decisions about app inventories.

GSA challenge found industry machine-learning models can make do with limited training data

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Techniques like transfer learning have come a long way and were used to fine-tune models so they could read end-user license agreements.

GSA to use more bots in 2020 and emphasize AI expertise in PIF program

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Agencies increasingly want PIFs to help drive their AI efforts through automation, RPA or more advanced machine learning, according to a GSA spokesperson.

RPA Community of Practice releases first program playbook for agencies

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The guidance spans six themes intended to help agencies launch an RPA program or upgrade existing services.

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