community of practice (COP)

Effective application rationalization eludes agencies


Too often chief information officers lack the data they need to make informed decisions about app inventories.

GSA challenge found industry machine-learning models can make do with limited training data


Techniques like transfer learning have come a long way and were used to fine-tune models so they could read end-user license agreements.

GSA to use more bots in 2020 and emphasize AI expertise in PIF program


Agencies increasingly want PIFs to help drive their AI efforts through automation, RPA or more advanced machine learning, according to a GSA spokesperson.

RPA Community of Practice releases first program playbook for agencies


The guidance spans six themes intended to help agencies launch an RPA program or upgrade existing services.