Scott Price

In a year overburdened with suffering, Scott Price decided to lead with “empathy and understanding.” He said his team at Microsoft “added wellness days and extreme flexibility for work-life balance.” But ultimately, Price discovered that as a leader, he had to be a model for his team. “We needed to share our pain. We had to show that we needed wellness days as much as our people, that we hurt and experienced the same levels of sadness as everyone else. It was only then that our teams felt like they genuinely had the grace to share their own pain, and take the time they needed,” he said. “This authenticity in the workplace went a long way in creating durability in our employee base, that allowed us to continue to support our customers each and every day.”

Amrita Datar

Written by Amrita Datar

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