WWT’s Ryan Friel on navigating data transformation and AI integration in public sector

Ryan Friel, WWT’s principal solutions architect, discusses key challenges in transforming large data sets into actionable insights, emphasizing the need for executive sponsorship, workforce upskilling, data management tools and clear governance policies. He also explores the impact of generative AI on government operations and decision-making processes, highlighting steps agencies are taking to prepare for this new era, including education, forming governance bodies, policy development, security measures and infrastructure modernization.