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Gen AI’s promise to streamline federal workforce hiring

Generative artificial intelligence tools are dramatically changing the way we work. It has the greatest potential for the public sector to streamline workloads, bring greater efficiencies to mission operations, as well as maintain the government workforce with efficient hiring.

This capability is a new form of artificial intelligence that consumes large amounts of data in a way inherent to large language models, explained Raj Rana, customer engineering leader for Google Public Sector in a recent interview produced by Scoop News Group, for FedScoop and underwritten by Google for Government.

Rana demonstrates how when generative AI tools are integrated with existing tools and platforms, workers have access to an assistant that can accelerate innovation and collaboration and help organizations accomplish more. Duet AI for Google Workspace can help to summarize data, create documents or content based on the data it has ingested, discover data connections that may not be apparent to a human user, and help run automation on tasks which ultimately saves time and money.

He walked through a video demonstration of how Google Cloud’s generative AI tool, Duet AI, (accessed through Google Workspace productivity and collaboration suite), would assist a hiring manager in performing many of the tasks associated with their hiring plan.

In the demonstration, Rana showed how the Duet AI tool was used to create a job description based on variables that are inputted into a template.

“The hiring plan template allows you to use variables to enter information like ‘cloud engineer,’ so it automatically populates further down into other sections [on the template]. When identifying duties, you just enter ‘list five duties,’ and the five duties are pulled from the context of that cloud engineer variable,” explained Rana.

The demonstration further elaborates on other input Duet AI assists with, for example, sending out emails to the team for approvals, creating a job board and social media posts, or even creating budgets for the hiring plan.

“[Generative AI] allows us to give our government users superpowers, to be able to create things in a much more streamlined and effective, and candidly in some cases a much more creative fashion than they would have been able to do by themselves,” explained Rana. He emphasized the importance of testing and trialing features and capabilities. “The best way to learn this technology is to use it.”

“Where generative AI is different is that it isn’t a technology-only enablement, this is something that can directly connect into the mission of your agency. And having your mission owners at the table and explaining to them what [they are capable of doing] and getting them to think more broadly [about the technology] becomes so critically important.”

Watch the full discussion with Rana and find out more about integrating generative AI into your agency’s mission. You can also hear more stories from government leaders on Accelerating the Mission with AI and Security.

This interview was produced by Scoop News Group for FedScoop, and underwritten by Google for Government.