VA hires unnamed senior executive to clean up website benefits issues
During a House Veterans' Affairs subcommittee hearing on VA.gov, VA CIO Kurt DelBene couldn’t name the newly hired executive charged with fixing website issues when asked to.
Advertisement
Veterans Benefits Administration
VA failed to properly process 56,000 dependent claims due to major website issues stemming back to 2011
The issue was caused by VA.gov processing errors, according to an internal investigation.
GAO sustains protest of $242M file conversion contract award to GovCIO
The watchdog recommends that the Department of Veterans Affairs should reevaluate proposals and make a new award decision.
VA watchdog finds automated IT system errors led agency to incorrectly collect debts from veterans
The VA’s Office of Inspector General discovered several instances in which the agency collected debts without first providing veterans with legally required notice.
VA using automation to improve insurance; Your employees are your customer; GSA restarting Polaris soon
Executive Director of the VA Insurance Service Dan Keenaghan; Salesforce’s Sean Kennedy; former GSA acting deputy chief acquisition officer Roger Waldron.
Veterans Benefits Administration CFO Charles Tapp II; Supply chain impact on DOD readiness
On the latest episode of The Daily Scoop Podcast, VBA CFO Charles Tapp II on how his organization is managing $150 billion of benefits delivered to veterans…
Advertisement
VA finishes IT overhaul for GI Bill education benefits
The VA finished implementation of software updates in accordance with the Forever GI bill.
How necessity revealed government’s potential to innovate
IBM’s public sector chief highlights how agencies were able to move faster than they thought possible in recent weeks, and what that reveals about future innovation.
This new tool cuts VA disability claims’ processing time in half
It’s not merely an online version of the deeply bureaucratic 526EZ form — it’s a revamped experience that guides veterans through the process.
Trump signs bill creating group to oversee VA’s GI Bill software efforts
A "tiger team" will draft a plan for fixing the issue and provide updates on the implementation of that plan to Congress.