Treasury Department

IRS customer experience exec says callback trial saved taxpayers 1.7M hours of hold time


IRS' Ken Corbin says the technology successfully cut call center wait times for 5.7 million taxpayers.

Federal banking regulator to launch financial technology office


The Office of the Comptroller of the Currency will appoint a chief financial technology officer.

VA names Lisa Rosenmerkel as acting chief data officer 


She will take up the role on Nov. 5 following the departure of Kshemendra Paul.

Census Bureau shares analytics insights, not data, in pilot with IRS


The Census Bureau didn’t want to share publicly provided survey data with the IRS, lest it be used to collect taxes.

IRS seeks tool to help automate solicitation evaluation


The agency wants to improve the efficiency of its procurement teams and help them to meet FAR and customer agencies' requirements.

Treasury seeks industry input on cyber insurance market support measures


The department is weighing the creation of a backstop scheme for cyber insurance that could give the federal government increased access to claims data.