Interviews with six federal, state and local government customers give greater insight into the benefits, costs and risks associated with investing in Salesforce case management solution.

Salesforce's Ramani Vaidyanathan shares how cloud services unify the way grants are expedited and can improve, measure, and track the impact of program performance.

With digital transformation occurring at a rapid pace, a better customer experience for your stakeholders is more critical than ever. Learn best practices from government leaders that…

Government leaders can take advantage of modern tools which improve the recruiting process by allowing collaboration among all stakeholders on a single platform.

Evan Lee shares the value the Dept of Health and Human Services is bringing to their workforce is really through automation.

Joseph Klimavicz shares how the Department of Justice consolidated a number of email systems in order to streamline internal communications.

Michelle Sparrow-Walker shares how State Department used PaaS to consolidate systems and improve employee engagement.

Darryl Peek touches on customer experience and why thinking of citizens as customers can help deliver better services.

Chad Sheridan shares how the USDA has used a modern platform to streamline service delivery and improve the customer experience for farmers and ranchers.

Ryan Edelstein focuses on how cloud allows GSA access to the data that directs where customer pain points are, and from there, how they can easily solve…