Ted Okada

FEMA working to clarify cyber controls

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Only then can the agency use automation for compliance, according to its CTO.

FEMA looks to the cloud to scale services and deliver better customer experience

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In this abridged Q&A, Federal Emergency Management Agency CTO Ted Okada shares how FEMA is marrying customer feedback with data analytics and cloud-based services to improve the customer experience for victims of disaster and for first responders.

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