Ted Okada

FEMA working to clarify cyber controls


Only then can the agency use automation for compliance, according to its CTO.

FEMA looks to the cloud to scale services and deliver better customer experience


In this abridged Q&A, Federal Emergency Management Agency CTO Ted Okada shares how FEMA is marrying customer feedback with data analytics and cloud-based services to improve the customer experience for victims of disaster and for first responders.