The Daily Scoop Podcast Human-centered design at USDA; Consumer-grade experiences at IRS USDA Chief CX Officer Simchah Suvekye-Bogin; IRS Human Capital Officer David Aten. May 18, 2023 By FedScoop Staff
(U.S. Department of Agriculture / Flickr) USDA’s Farm Service Agency has halved paperwork for farm loan applications, CX chief says Simchah Suyeyke-Bogin says the agency has halved the 30-page application process in a bid to ensure more farmers have access to funding. May 9, 2023 By John Hewitt Jones