Op-Ed: Former U.S. Chief Acquisition Officer Anne Rung believes that bringing the simplicity of the consumer online buying experience to government customers will improve transparency and compliance.
Anne Rung says the user-focused design the government is pursuing in its procurement and citizen services takes a lot of lessons from the private sector.
Xerox printer cartridges were cheaper on Amazon than through the GSA’s Advantage portal at the time of writing. Many more vendors sell through commercial online marketplaces, like those run by Staples and Walmart, so prices are sometimes lower. (Images courtesy of Amazon.com Inc. and GSA)
GSA's role in helping to modernize the government's digital infrastructure has presented Emily Murphy with plenty of opportunities to improve how federal agencies buy technology.