FedScoop Radio

Highlighting the federal workforce; Implementing the CX EO across government

On today’s episode of The Daily Scoop Podcast, new Federal Information Security Management Act draft legislation on Capitol Hill would codify the federal chief information security officer role.

Jordan LaPier, senior communications manager at the Partnership for Public Service, highlights the importance of the federal workforce heading into the new year and sets the stage for the 2022 Samuel J. Heyman Service to America Medals. Click here for more information on the 2022 Sammies.

Greg Giddens, partner at Potomac Ridge Consulting LLC and former executive director of the Acquisition, Logistics at the Department of Veterans Affairs, explains what hurdles could be in the way for federal agencies implementing President Biden’s executive order on Transforming Federal Customer Experience.

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customer experience (CX), Greg Giddens, Jordan LaPier, Partnership for Public Service, The Daily Scoop Podcast, workforce