Toni Townes-Whitley

Industry Leadership of the Year

At the peak of the COVID-19 pandemic, Microsoft served the state of New York and its “Tech Squad” to help build a mobile COVID-19 self-assessment and testing tool in less than three days. This was just one of many ways Microsoft President of U.S. Regulated Industries Toni Townes-Whitley’s team helped its public sector partners during the thick of the pandemic. “Governments across the world have undergone years’ worth of digital transformation in a matter of months and are seeing the value of being more agile,” she said. “COVID-19 has fast-tracked this modern cloud technology adoption at speeds that are unprecedented in the history of our nation. The pandemic put a stress test on the ability of governments to deliver services amidst a crisis and we are seeing our government customers embrace a mindset that fosters innovation at an accelerated rate.” That innovation, Townes-Whitley said, will likely “outlast the pandemic as governments shift their mindsets and operations to be more agile, anticipating the needs of citizens and government workers.”

Amrita Datar

Written by Amrita Datar

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