Eric Hysen
Federal Leadership
Department of Homeland Security Chief Information Officer Eric Hysen spoke recently at FedTalks about the array of work he’s driving at the department. At the top of his priorities was a hiring spree as the agency looks to bring in further product management, customer experience and design expertise in support of the Biden administration’s recent customer experience executive order. Along with that, Hysen told FedScoop, because DHS interacts with more members of the American public than any other federal agency, it has really “embraced” the intent of the EO. “We’ve made this a top priority to modernize our services and improve those experiences.”
